Refunds & Returns Policy

    At Progadgets.pk, customer satisfaction is our top priority.
    If you’re not completely happy with your purchase, we’ve got you covered.

    10 Days Free Returns
    You can return your order within 10 days — even if you simply don’t like it.
    However, items must be returned in their original condition and packaging.

    Return Conditions:

    • Product must not be broken, used, or damaged.
    • Electrical damage (caused by voltage fluctuation) is not covered.
    • Returns will only be accepted if the item is not working, defective, or incorrectly delivered.
    • Change of mind returns are accepted only if the item is unused and in original packaging.

    Refunds:

    • If your order is not delivered within the expected time, you are eligible for a full refund.
    • Refunds will be processed within 7–10 working days after product inspection.
    • Shipping costs may be deducted in some cases (unless the return is due to our fault).

    Need Help?
    For any return-related queries, contact us at:
    Email: info@progadgets.pk
    Phone: 0318-8306757